Terms & Condition
Welcome to The Travel Craftsman ("we", "our", "us"). By accessing or using www.thetravelcraftsman.com, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please discontinue using our website.
1. Acceptance of Terms
By accessing this website, submitting an enquiry, requesting an itinerary, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms of Use and our Privacy Policy.
2. About Our Services
The Travel Craftsman specializes in designing personalized travel experiences, holiday packages, cultural tours, luxury vacations, adventure travel, and custom itineraries.
All travel information displayed on this website is provided for general guidance and planning purposes. Availability, prices, hotel options, transportation, and itineraries are subject to change without prior notice.
3. Booking & Enquiries
Submitting an enquiry through our website does not constitute a confirmed booking.
A booking is considered confirmed only after:
- Availability has been verified.
- Pricing has been confirmed.
- Required payment has been received.
- A written booking confirmation has been issued by The Travel Craftsman.
4. Pricing
Prices displayed on the website are indicative unless specifically stated otherwise.
Actual pricing may vary due to:
- Seasonal demand
- Airline fare revisions
- Hotel availability
- Currency fluctuations
- Government taxes
- Supplier charges
- Customized travel requests
We reserve the right to revise quotations before booking confirmation.
5. User Responsibilities
By using this website, you agree that you will:
- Provide accurate and complete information.
- Use the website only for lawful purposes.
- Not misuse enquiry forms.
- Not attempt unauthorized access to our systems.
- Not upload malicious software or harmful content.
- Not interfere with the operation or security of the website.
6. Intellectual Property
Unless otherwise stated, all website content including:
- Text
- Images
- Graphics
- Logos
- Tour descriptions
- Itineraries
- Icons
- Website design
- Branding
is the intellectual property of The Travel Craftsman and is protected by applicable copyright and trademark laws.
No content may be copied, reproduced, distributed, modified, or republished without prior written permission.
7. Travel Information Disclaimer
We make every effort to keep travel information accurate and up to date.
However, we cannot guarantee that information relating to:
- Visa requirements
- Entry regulations
- Travel advisories
- Flight schedules
- Weather conditions
- Government policies
- Destination restrictions
will always remain current.
Travellers are responsible for verifying official travel requirements before departure.
8. Third-Party Services
Our travel services may involve third-party suppliers such as:
- Airlines
- Hotels
- Transport providers
- Cruise operators
- Local tour operators
- Activity providers
The Travel Craftsman acts as a travel planner and facilitator. The performance of third-party services remains subject to the respective supplier's terms and conditions.
9. Limitation of Liability
The Travel Craftsman shall not be liable for any loss, delay, cancellation, injury, accident, expense, inconvenience, or damage resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Weather conditions
- Flight cancellations
- Government actions
- Political unrest
- Epidemics or pandemics
- Force majeure events
- Supplier defaults
Our liability, where applicable, shall be limited to the amount paid directly to us for the affected service.
10. Cancellations & Refunds
Cancellation and refund policies vary depending on airlines, hotels, tour operators, and destination-specific requirements.
Applicable cancellation charges will be communicated at the time of booking.
Refunds, where applicable, will be processed in accordance with supplier policies after receiving any applicable refunds from them.
11. Passport, Visa & Travel Documents
Travellers are solely responsible for ensuring they possess:
- Valid passport
- Required visas
- Travel permits
- Vaccination certificates
- Identity documents
The Travel Craftsman shall not be responsible for any losses resulting from incomplete or invalid travel documentation.
12. Website Availability
We strive to keep our website available at all times.
However, we do not guarantee uninterrupted access and reserve the right to suspend, modify, update, or discontinue any part of the website without prior notice.
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using this website, you consent to the collection and processing of information in accordance with our Privacy Policy.
14. Links to Third-Party Websites
Our website may contain links to external websites for your convenience.
We do not endorse or assume responsibility for the content, services, or privacy practices of third-party websites.
15. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Indore, Madhya Pradesh, India, unless otherwise required by applicable law.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time.
Any revisions become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the revised Terms.
17. Contact Us
The Travel Craftsman
Maloo 1, Chitra Nagar
Indore, Madhya Pradesh – 452016, India
Email: ask@thetravelcraftsman.com
Phone: +91 96013 29179
Website: www.thetravelcraftsman.com